Discount Codes, Promotions & Subscribe & Save

Promotional Discount Codes

From time to time, Novirae Wellness may provide promotional discount codes. Promotional codes are subject to the specific terms applicable to the promotion and may be limited to particular products, purchase types, customers, dates or order values.

Unless expressly stated otherwise:

• Promotional discount codes apply only to eligible products and do not apply to delivery or shipping charges, fees or other non-product charges.
• Only one promotional discount may be applied to an eligible order. Promotional codes cannot be combined or stacked with other promotional codes, automatic discounts or other promotional offers.
• Promotional discount codes cannot be used to reduce an already-discounted price unless the applicable promotion expressly states otherwise.
• Promotional discount codes are subject to availability and may be withdrawn, deactivated or expire at any time in accordance with the applicable promotional terms.
• We reserve the right to reject a promotional code where the order, customer, product or purchase type does not meet the applicable eligibility requirements.

Volume Pricing — One-Time Orders

One-time orders of the Calm and Cool Aroma Roll-On are priced according to the following volume tiers. The applicable tier is determined automatically by the quantity ordered.

Custom quantities automatically receive the applicable volume tier. For example, 4 units are priced at £18.00 each (£72.00 total), and 7 units are priced at £17.00 each (£119.00 total).

Volume pricing is already discounted. Volume-priced orders (2 or more units) cannot be combined with NOVIRAE10 or any other promotional discount code.

Pre-orders are subject to their own separate campaign pricing and are not governed by these volume pricing tiers.

NOVIRAE10

Where NOVIRAE10 is offered, it provides 10% off an eligible one-time purchase of a single unit of qualifying products at the standard price.

NOVIRAE10:

• is available for eligible one-time single-unit purchases only at the standard £20.00 price;
• cannot be used on orders of 2 or more units — those orders are already volume-priced;
• cannot be used with Subscribe & Save;
• cannot be used on pre-orders;
• cannot be combined with another promotional discount;
• does not discount shipping, delivery charges or other non-product fees; and
• may only be successfully redeemed up to twice per eligible customer — once on a first qualifying purchase and once on a second qualifying purchase.

NOVIRAE10 eligibility is determined by Novirae's systems and may be linked to the customer's account or other applicable customer entitlement. Entering a code does not itself guarantee that a discount will be applied.

Subscribe & Save

Subscribe & Save is offered at the applicable recurring subscription price displayed at checkout. The current Subscribe & Save price is £15.00 per month.

Subscribe & Save is already offered at a preferential recurring price and standard promotional discount codes, including NOVIRAE10, cannot be applied to it unless we expressly state otherwise for a particular promotion.

Any future promotion specifically intended to apply to Subscribe & Save will be subject to its own stated terms. A discount intended for a one-time purchase does not automatically become a recurring subscription discount.

Subscription Renewals

A promotional code that applies to a one-time purchase does not create an ongoing discount on a customer's subscription.

Unless the applicable promotional terms expressly state that a discount applies to recurring subscription payments, subscription renewals will be charged at the applicable Subscribe & Save price in force at the time of renewal.

For the current Subscribe & Save offer, the applicable recurring price is £15.00 per month, and NOVIRAE10 does not reduce future subscription renewals.

Pre-Orders

Promotional codes such as NOVIRAE10 and ECLOUD10 may be applied to eligible pre-orders, subject to the same eligibility rules that apply to live one-time purchases (single unit, not a subscription, within the customer's remaining entitlement).

Pre-order pricing, availability, stock allocation and any applicable campaign offers are governed by the terms displayed for the relevant pre-order campaign.

When a Discount Is Considered Redeemed

A promotional code is not considered redeemed merely because it has been entered or applied during an unsuccessful checkout attempt.

For promotions with a per-customer redemption limit, such as NOVIRAE10, the entitlement is consumed only following a successfully completed qualifying purchase.

If a checkout is abandoned, expires or payment fails, the unsuccessful attempt does not by itself consume the customer's NOVIRAE10 entitlement.

Once a qualifying purchase has been successfully completed and the promotional entitlement has been redeemed, the entitlement is considered used.

Refunds and Cancellations

Where a promotional entitlement has been successfully redeemed against a completed purchase, subsequently cancelling or refunding that purchase does not automatically reinstate the promotional entitlement.

For example, where NOVIRAE10 has been successfully used on a qualifying purchase and that purchase is subsequently refunded, the customer will not automatically receive another NOVIRAE10 redemption.

Misuse and Technical Restrictions

Discount eligibility and discount amounts are determined by Novirae's systems at checkout. Customers must not attempt to manipulate, bypass or circumvent promotional restrictions, including restrictions relating to eligibility, redemption limits, product types, subscriptions or order types.

Where a promotional code has been applied incorrectly due to a technical error, Novirae reserves the right to correct the order, refuse the discount or cancel the affected transaction, subject to applicable consumer rights.

Nothing in these terms affects any statutory rights that consumers have under applicable UK consumer protection law.